FAQ
Frequent questions
1. How does Hurricane Pro work?
Hurricane Pro is designed to deliver exceptional performance with ease of use. Press the button, wait a few seconds and your drink is ready.
2. What are the delivery times?
Delivery times vary depending on your location. Typically, we deliver within 9-14 days of order confirmation. For more specific details, please check your area on the order tracking page.
3. Can I return the product if I am not satisfied?
Yes, we guarantee your 100% satisfaction. If the product does not meet your expectations, you can return it within 30 days of purchase for a full refund. For more details, please see our returns policy.
4. What types of payments do you accept?
We accept a variety of secure payment methods, including major credit cards and online payment services. You can find the full list of options during checkout.
5. Is your product guaranteed?
Yes, we offer a quality guarantee on our product. If there is any manufacturing defect or quality related issue, please contact us immediately and we will do our best to resolve the situation.
6. Is your product suitable for a specific use?
Hurricane Pro is versatile and can be used for a wide range of drinks. Protein shakers, juices, baby serums, milk and coffee etc. However, to ensure long life and optimal performance, we recommend that you follow the directions in the user manual for correct use.
7. How can I contact customer service?
For any questions or assistance, our customer service is available through the contact form on our "Contact Us" page. We are here to help you every step of the way.
8. Is the product covered by an after-sales guarantee?
Yes, we offer an after-sales warranty that covers any manufacturing defects or quality issues. Contact us with the details of the problem, and we will work to resolve it as quickly as possible.
9. Can I change or cancel my order after placing it?
Once your order is placed, our processing system expedites the shipping process. Therefore, we recommend that you contact us as soon as possible if you wish to make any changes. Cancellation of the order is possible within the first 24 hours of confirmation.
10. Do you have discount programs or periodic promotions?
Yes, we periodically offer special promotions and discounts to our loyal customers. Subscribe to our newsletter or follow us on social media to always be updated on the latest offers and save on your purchases.
We hope these answers have covered your main questions. If you have any more, please feel free to contact us directly. Thank you for your trust in our product!